Deposits & Payments
Typically, after a bKash deposit on 777ju, your balance is updated within 30 seconds to 2 minutes. Occasionally, mobile network delays may cause it to take a little longer.Start with these steps:
1. Refresh the page and check your account balance again.
2. Check your bKash app or dial *247# to confirm whether the transfer actually went through — a successful transaction should have generated a confirmation SMS.
3. Check the "Transaction History" on the deposit page — look to see if it shows as pending.
If it's been more than 5 minutes and the BDT has been deducted from bKash but hasn't reflected in your 777ju account, contact live chat directly. Share your transaction ID and amount, and the support team can usually resolve the issue within 15–20 minutes.
If a bKash deposit fails, any amount deducted will be returned within 72 hours — 777ju does not retain funds from failed deposits.
Password & Account
If you've only forgotten your password, the fix is simple. Click the "Forgot Password?" link on the 777ju login page, enter your registered mobile number, and you'll receive a 6-digit OTP. Use the OTP to set a new password — the whole process takes under 2 minutes.If your mobile number has changed, a few extra steps will be required:
1. Contact 777ju via live chat or email us at support@777ju.click.
2. You will need to verify your identity — this may require a photo of your national ID and details of the payment method previously linked to your account.
3. Once the support team confirms your identity, they will send an OTP to your new number so you can reset your password.
This process takes a little time — it's usually resolved within 24 hours. Any balance in your account will be safe; you're simply regaining access.
To avoid this issue in future — keep an email address linked to your account. It makes password resets much faster.
Payment Methods
777ju supports all major mobile banking and bank transfer methods available in Bangladesh. See the details below:Mobile Banking:
• bKash — The most popular option. Supports both deposits and withdrawals. Minimum: ৳500.
• Nagad — Just as fast as bKash. Minimum ৳500.
• Rocket (Dutch Bangla Mobile Banking) — For Dutch-Bangla Bank customers. Minimum ৳500.
Bank Transfer:
• Direct transfers from a bank account are also supported. This typically takes 1–3 business days. Minimum amount: ৳1,000.
Which Method Is the Fastest?
bKash and Nagad are the fastest options for deposits — funds typically arrive within 30 seconds. They're also the quickest for withdrawals, usually taking between 1 and 3 hours.
Use the same number for withdrawals as you did for your deposit — this speeds up verification.
Live Casino
777ju's Live Casino means playing in real time with a real dealer — you can see the dealer at the table on camera, dealing cards or spinning the roulette wheel. You place your bets from your own screen, and everything is streamed live.Games available at 777ju Live Casino:
• Baccarat — The most popular option. Bet on "Player" or "Banker" — whichever hand totals closest to 9 wins. The rules are straightforward and it's the go-to choice among players in Bangladesh.
• Roulette — Bet on where the ball will land on a spinning wheel. Bet on red/black or odd/even and your chances of winning are close to 50%.
• Blackjack — The goal is to get closer to 21 than the dealer. A bit of strategy helps, but the rules don't take long to learn.
Tips for New Players: Start with Baccarat. The rules are simple, there are fewer bet types, and rounds move quickly. Begin with small amounts — ৳100 to ৳200 — to get comfortable. You can also ask Live Chat support to walk you through the rules.
Bet History & Transactions
Every bet and every transaction you make on 777ju is saved in full to your account history.To view your bet records:
1. Log in.
2. Click the profile icon in the top right corner.
3. Select the "Bet History" option.
4. You can filter by date — today, the past week, or any custom time period.
To view your deposit and withdrawal history:
1. Go to the "Wallet" menu.
2. Open the "Transaction History" tab.
3. Each deposit and withdrawal will show the date, amount, method, and status (successful / pending / failed).
If you have a question about a specific transaction, contact support with your transaction ID and you'll get a faster resolution.
Account Break & Closure
777ju believes that choosing to take a break is a responsible decision. As part of its Responsible Gaming commitment, two options are available:Temporary Break (Self-Exclusion):
1. Log in and go to Settings, then select "Responsible Gaming".
2. Choose your break duration — 24 hours, 7 days, 1 month, 3 months, or 6 months.
3. Once confirmed, your account will be deactivated immediately. You will not be able to log in until the break period has ended.
Permanent closure:
To permanently close your 777ju account, submit a request via Live Chat or email support@777ju.click. Accounts are typically closed within 2 hours. This decision cannot be reversed.
Keep in mind: If you have a balance before closing or pausing your account, withdraw it first. Any pending withdrawal requests will still be processed during a break.
Promotions & Offers
The best place to find all active 777ju offers and promotions is the Promotions page — go to "Promotions" in the menu or head directly to /promotion.How often are offers updated?
777ju typically adds new offers at least once a week. During major cricket or football seasons — such as IPL, the World Cup, or BPL — special limited-time offers are released. These tend to go quickly, so it's worth checking in regularly.
How to receive notifications:
• If you have the mobile app installed, keep push notifications enabled — you'll be instantly notified whenever a new offer drops.
• After logging in, active offer banners are displayed on the home page.
• You can also ask via live chat — "Are there any offers running right now?"
Before claiming an offer, take a moment to note: Every bonus comes with specific wagering or turnover requirements. Click the offers page or the "See Terms" link for full details. It's always worth reading the conditions before claiming a bonus.